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The use of face coverings when coming to Royal Devon and Exeter NHS Foundation Trust sites

 

People infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it.

 

In line with recent recommendations from the UK Government, we are introducing new measures to keep visitors, patients, and staff safe.

 

From Monday, 15th June 2020 you will need to wear a face covering when you come to hospital or care setting as a visitor or outpatient.

 

What does this mean for me?

We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, it is important that you wear a face covering at all times. This is for your safety and the safety of other patients and staff.

 

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

 

We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital or other Trust site, please see a member of staff on arrival and we will provide you with one.

 

If you are currently shielding and have been provided with a face covering for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.

 

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival.

 

If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include visual aids such as writing things down, speech to text apps and sign language.

 

All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to face coverings while in the hospital or other sites where you receive care.

 

You might also find that changes have been made to entrances and exits of the building you are visiting, with signage indicating which direction to travel in. This is to help keep patients and staff safe and prevent queues where possible. Please observe all instructions on hand hygiene, mask wearing and social distancing.

 

Where do I go for more information?

We have produced this leaflet giving guidance on wearing face coverings.

 

Added 15 June 2020

Call 111 when its less than urgent