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Advice for patients: Non-urgent operations and appointments

“As expected the winter period so far has been very busy with continuing high numbers of patients coming to our Emergency Department (ED), including a high number of patients with flu. Our staff are continuing to work to deliver high quality, compassionate care despite the challenges. 

“We have implemented our winter plan with our partner organisations to help manage the forecast increases in patient numbers during winter. The plan includes a range of measures including additional doctors and nurses, more care available to people in their homes, more specialist staff working at weekends and freeing up extra space in the hospital for patients requiring a bed.

“We work hard to avoid any cancellation of elective surgery because we recognise the impact this can have on patients and their families. Regrettably we have needed to postpone 14 non-urgent orthopaedic and general surgery operations in December and some further postponements this week due to operational pressures.

“We are making every effort to rebook these patients within the 28-day national standard. As ever, patient safety is our top priority and all cancellations are assessed by a consultant. The Trust would like to apologise for any inconvenience these cancellations may have caused.

 “Patients should attend their planned procedure or outpatient appointment unless the Trust has contacted them to rearrange.

“The public can help us manage demand by thinking carefully about whether they need to access our very busy Emergency Department or whether they can receive the help they require from their local GP, minor injury unit, pharmacist or the NHS 111 helpline. We would also encourage people to stock up on over-the-counter medicines and remedies to help manage minor illnesses and injuries at home this winter and to get a free flu jab if eligible.”

Added 3rd January 2018

Call 111 when its less than urgent