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More staff achieve The Care Certificate at the RD&E


Twenty healthcare apprentices and Nursing Auxiliaries (NAs) at the Royal Devon and Exeter Hospital have become the latest to achieve The Care Certificate – an assessment which demonstrates their competency and skill in providing safe, high quality care as they begin their careers in the NHS. 

The group are the second cohort to compete the certificate since its introduction at the RD&E in October 2015. They recently received their certificates from Deputy Chief Nurse/Midwife Tracey Reeves at a special celebration event in the Research Innovation Learning and Development (RILD) building.

The Care Certificate assesses the skills and knowledge required to provide safe, effective and compassionate care. It is awarded to staff in healthcare roles who have demonstrated they meet each of the 15 Care Certificate standards, including caring with privacy and dignity, awareness of mental health (including dementia and learning difficulties), safeguarding and infection control.

All new NAs working at the RD&E are now required to attend the two week Nursing Auxiliary Programme and have to undertake several weeks of supervision with an assessor based on their ward to complete the certificate.

Many of the mentors from the wards also attended the event to celebrate their colleague’s achievements. Tricia Greenslade, Sister on Tavy, commented: “this is the first time that we’ve had an apprentice on Tavy and she was brilliant. We supported her the whole way through it and it has been such as positive thing for us.”

Tracey Reeves, Deputy Chief Nurse/Midwife, added: “I’d like to say a big well done to all the staff who received their certificates. This is just the start of your journey here with us at the RD&E, so it’s really important that we mark your achievement and all of the hard work you have put in. I hope that you’ll all continue to progress in your careers and take up some of the opportunities that are on offer at the Trust in the future.” 

The Care Certificate was a recommendation from the Cavendish review, which made suggestions on how to improve the quality of care provided by health and care support workers in the wake of the failings at Mid Staffordshire NHS Foundation Trust.


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