Resize text Make the text bigger Make the text smaller

About the Trust - News

You are here:Home \ Trust \ News \ Jul - Dec 2014 \ Nine out of 10 Cancer Patients give RD&E top rating


Nine out of 10 Cancer Patients give RD&E top rating


The RD&E is among the top 20% of acute Trusts in England across a range of key cancer care patient experience indicators, according to national survey results published today.

Some 94% of patients rated their care at the RD&E ‘excellent/very good’ – a result that is up 5% since 2012 and places the RD&E in the top 20% highest scoring Trusts for this indicator.

More than 1,000 adult cancer care patients from different cancer groups gave opinions on their experience of care at the RD&E in a national survey by NHS England.

Their opinions were analysed and the results compared with those gathered in all other acute Trusts in England providing cancer care.

Other areas where the RD&E scored in the top 20% included the quality of communication given to patients by clinicians; the patient’s involvement in their own treatment; and the respect and dignity they were treated with.

Some of the specific survey indicators where the Trust was in the top 20% in England were:

Em Wilkinson-Brice, Chief Nurse/Chief Operating Officer at the RD&E, said: “Treating patients with compassion, respect and dignity are enshrined in the Trust’s values and behaviours and these results confirm our own internal evidence that staff are putting them into action every day.

“Being treated for cancer can be a hugely challenging time for patients but we can significantly improve their overall experience while in hospital through respectful communication and closely involving them in decisions about their treatment. 

“Our clinical and management teams will continue to use this valuable survey tool to maintain and continue to improve the experience of our adult cancer patients, acknowledging and building on the fantastic support from the voluntary sector which contributes to the cancer patient experience.”

Call 111 when its less than urgent