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Dignity and nutrition standards of care met by RD&E

An unannounced inspection of two Royal Devon & Exeter Wonford hospital elderly care wards found that the standards people expect for dignity and nutrition of patients were being met.


Two Care Quality Commission inspectors – an external director of nursing and a representative of Age Concern – visited Bovey and Bolham wards in April 2011. The inspection report concluded that the Royal Devon & Exeter was compliant – “meeting both the essential standards of quality and safety we reviewed.”


The RD&E was one of 100 acute hospitals in England visited by CQC inspectors.


Director of Nursing & Patient Care Em Wilkinson-Brice said: “This was a really positive inspection. The inspectors commented at the time that it was clear that staff enjoyed their work and this was reflected in the way they paid discreet, individual and skilled attention to assist patients with eating and ensured their dignity was respected at all times.


“In order to maintain these standards, the CQC inspection report asked us to revise the documentation recording how a Do Not Attempt Resuscitation decision was made and the review process; to personalise and improve the communication needs of a patient within care plans and to look at promotion of patient experience at meal times. Work is significantly progressed on these aspects and will be reported to the CQC next month.”

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