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Press release

You are here: Home \ Trust \ Press releases \ Jan - June 2011 \ RD&E performs well in latest Which? hospital car park research


The Royal Devon & Exeter Wonford hospital ‘performs well’ in the latest Which? hospital car park research

Using information obtained from 138 Freedom of Information responses, Which? identified the best and worst NHS hospital car parks in England. The RD&E is ranked in the top (green) third of the Which? league table against the following main judging criteria:

  1. Support for priority patients
  2. charging and payment options
  3. talking to patients & visitors

Which? says the RD&E Wonford hospital car park is ‘serving its users well on these priorities.’  

Trust Chief Operating Officer Elaine Hobson said: “We recognise that hospital experience for our patients and visitors does include support services like parking and we endeavour to be fair with arrangements on site and provide alternative ways of getting to the RD&E. Planning legislation allows for about 1,800 parking spaces on the Wonford site which provides acute specialist healthcare services to a significant number of people and it is the workplace for thousands of staff.

“Recently we introduced a facility for patients and visitors to have the initial 20 minutes parking free of charge. Income from pay and display parking charges funds alternative travel options including £260,000 a year for the dedicated hospital park and ride bus service. Over 250 people a day take up the return journey on the park and ride which only costs £1.30 and for staff there is a Salary Sacrifice discount on this service. As a major employer the Trust also contributes £53,000 a year to an initiative which gives staff commuters a third off their Stagecoach bus travel. The RD&E also has award winning facilities for cyclists and 600 members of staff have to date made tax free purchases of bicycles from local businesses through a salary sacrifice scheme.

 “Free parking is provided to patients who require regular attendance at the Wonford & Heavitree hospital sites for treatment including cancer, haematology, renal, paediatric, diabetes and special care baby unit services. Disabled badge holders are free. We encourage patients on low incomes to seek reimbursement for their travel costs from a Department of Health national transport scheme.”


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