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New ward visiting times

Visitor coming to a wardPatient welfare and recovery is at the heart of new ward visiting times at the Royal Devon & Exeter hospital.


Matrons asked for the visiting period to be reviewed in response to feedback from patients, visitors and staff.


The new visiting times (with effect from Monday 19 July) will be 2.30pm to 4.30pm and 6pm until 8pm.


RD&E Deputy Director of Nursing & Patient Care Jane Viner said: “We believe on balance that the new visiting times will be better for our patients. Visitors are welcome and we recognise the benefit of having family or close friends coming in to offer support and lift spirits.


“It is also important though that our patients have uninterrupted mealtimes and get plenty of rest to help their recovery. Our matrons have found that patients can be very tired if they have visiting right through from 2.30pm until eight in the evening.


“Patient care and safety is better when essential ward-based activity like drug rounds and cleaning are not disrupted.


“All our patients have individual needs so there will be circumstances where visiting is not restricted, for example if a patient is very poorly or if a relative or carer would like to be involved at mealtimes. Families can ask the matron if they would like to visit outside the allocated times.”

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