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Patients & Visitors - Emergency Medical Unit - EMU

You are here: Home \ Patients & Visitors \ Wards \ Emergency Medical Unit - EMU


Emergency Medical Unit (EMU)- Medicine

Ward Location:

RD&E Wonford Hospital, Level 1 Area C

Explanation / description:

EMU is a 31 bedded admission and assessment unit for acute medical admissions.  Referrals are taken 24hrs per day from the GP, Emergency Department or inter-department within the Trust. 


The Unit comprises of four side-rooms and four mixed bays, two of which are defined as monitored bays enabling the assessment and care of critically ill patients.  The Unit team comprises of 1 Unit Matron, 4 Ward Sisters/Charge Nurse, 3 Consultants. 


The Unit is supported by a team of 5 Ward Clerks who provide 08.00-22.00 cover: Mon-Fri and 08.00-18.00 cover at weekends. 


A Discharge Secretary provides the timely provision of discharge summaries for GP's.  In addition a Unit Administrator supports the managerial and administration functions of EMU and its senior nurse team.


An Admission Co-ordinator (a designated band 5, 6 or 7 RCN) carries an admission bleep for medicine 24hrs per day, enabling appropriate communication and decision-making regarding medical admissions to the EMU, clinical speciality or community hospitals. 


Effective multi-disciplinary working is core to the medical admission and assessment process incorporating the Operations, Access and Discharge Facilitator teams. 


The Shift Admission Co-ordinator and Unit Co-ordinator will determine the most effective ward or department transfer based on patient clinical need and specialist healthcare requirements.

Any additional directions:

Access EMU via the main entrance or from the Oncology / disabled car park entrance

Ward phone number(s):

01392 402784 & 402831 – Relatives Line Only
01392 406123 – Admission Co-ordinator & Internal Calls
01392 402858 – Discharge Secretary & Internal Calls
01392 402830 – Doctors Office
01392 402785 – Unit Administrator/PA to Matron

Ward specialty(ies):

Emergency Medical Admission and Assessment
Out of Hours INR Service (NB: The RD&E WIC provide the DVT service for non-complicated presentations)

Visiting times:

click for more information
Patient carers are invited to discuss visiting outside of these hours with the nursing team caring for the patient

No. visitors at any time:

2 per bed click for more information
Parents are advised to avoid bringing children under the age of 12 into the EMU, although this can be discussed with the nursing team caring for the patient

Other visitor information:

Relatives are advised to nominate one member of the patient’s family to make regular telephone contact with EMU.


The following times provide a guide to providing effective and confidential communication with nursing and healthcare staff on EMU:
6.00-10.30am: Patient Progress and Updates
10.30-12.30: Consultant Ward Round information
13.00-17.00: Patient Progress and Updates
18.30-21.00: Consultant Ward Round Information
19.30-06.00: Patient Progress and Updates

NB: Diagnosis and patient results cannot be given over the telephone by nursing staff.


EMU is a short stay area for emergency admission and assessment only.

Relatives are advised to avoid bringing in large quantities of clothing and valuables onto EMU.

Patient stay on EMU can be as little as four-six hours prior to discharge/transfer, or as long as five days if a patient requires transfer to a specialist medical ward

Ward postal address:

EMU, RD&E Wonford Hospital, Barrack Road, Exeter, Devon, EX2 5DW

Total number of beds:

31 + 8 CDU Overflow

No. of side rooms:


No. of bathrooms:


No. of showers:


What’s in the communal room:

Relatives Room, Information leaflets and TV

Ward type:

Emergency Admission and Assessment of Medical Patients




Georgie Adams

Senior Matron (acting):

Sarah Dodds

Ward Sisters:

Amanda Brooks, Dawn Chambers, Rachel O’Neill


Prof A Nichols, Dr R O’Brien and Dr T Whitehead

Clinical Director:

Dr Mark Daly

Unit Administrator:

Julie Mills

Medical Secretary:

Helen Kiley

Discharge Secretary:

Departmental Secretary, Corrinne Fisher

Ward Clerk:

Sue Davis, Debra Long, Dawn Davey, Kelly Mann

Cover provided from 7am – 11pm, Monday - Friday & 8am – 6pm Weekends




Link to the Coming into Hospital Booklet


A-Z of Wards