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Outpatients - When You Arrive

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As soon as you arrive please book in at the reception desk.  The Receptionist will ask you some questions to ensure we have your complete and accurate personal details.


The receptionist will direct you to the appropriate waiting area.


If you arrive early it is unlikely that you will be seen before your appointment time as everyone is seen in order of their appointment time, not in the order of their arrival.  


We will do our best to see you on time, but please accept our apologies if you are kept waiting. Please tell the receptionist if you have been waiting for more than 30 minutes and also if a delay causes you problems – for example, you have to meet a child from school or your car parking ticket will expire soon.