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Inpatient Stay - Visitor Information

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Your visitors are very welcome during your stay with us but please tell them not to visit if they are unwell. In particular, if they have had diarrhoea or vomiting they should not visit until they have been well for 48 hours. Please remind them to clean their hands prior to visiting.

 

Please read our Visitors' Charter for more details about what you can expect when visiting a patient in hospital.

 

Visiting times

Patient welfare and recovery is at the heart of new ward visiting times at the Royal Devon & Exeter hospital. Matrons asked for the visiting period to be reviewed in response to feedback from patients, visitors and staff.

 


Visiting patients during the COVID-19 pandemic

To reduce the risk to patients, staff and any visitors and maintain the Government’s direction on social isolation, no visiting will be allowed at the RD&E unless there are:

We realise that these times can be especially distressing for patients in hospital at the end of their lives, and for their loved ones, and we are sorry that we must restrict visits to hospital to protect patients and staff during the Coronavirus pandemic.

 

Further details are available here. We would like to thank everyone for their support and understanding.

 

*Following changes to national guidelines, we can now enable patients at RD&E receiving end-of-life care to receive two visitors at the same time. Visitors will be required to wear PPE, and visits must please be arranged in advance with the ward or area of the hospital giving care.

 

Contacting patients during the COVID-19 pandemic

Do you have a relative or friend at the RD&E? During this time of restricted visiting we understand the impact it has when you are not able to communicate with family and friends.

 

One of the ways we can help to bring you closer is to enable you to share a message with your loved ones. Details are available here.

 


Please note, some wards or clinical areas have different visiting arrangements and Intensive Care and the children’s wards operate a more flexible system. Please see individual ward pages for details:

If a relative wants to visit outside the general ward visiting times they should discuss this with the matron or nurse in charge of the ward and agree an arrangement. See the ward page for a list of the wards within the hospital.

 

Ward visiting may be restricted further as part of our infection control management, for example, when patients on a ward have norovirus (diarrhoea & vomiting) bug or a flu virus. These measures are necessary to prevent a spread of the illness to other patients and visitors. If you wish to send flowers to a patient, please be advised that they are not permitted to be kept on certain wards. Please check with the patient's ward before arranging delivery of flowers or bringing flowers into the hospital.

 

If the ward’s visiting arrangements don’t suit your family and friends please speak with a member of the ward team about this.

 

Please keep the number of visitors to two at a time so as not to disturb other patients.

In certain circumstances, we can arrange for members of your family to stay in the hospital. Please talk to a member of the ward team.

 

Men and women are usually cared for separately. Sometimes there may be wards for both sexes, but men and women will be cared for in separate areas. However, men and women may be nursed together in areas like Intensive Care where special facilities are needed. If you have any concerns or questions about this please talk to a member of the ward team.

 

If you wish to be cared for by a member of staff of the same sex as you, please talk to a member of the ward team. We will try to take full account of your religious and spiritual needs.

 

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