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Patients & Visitors - Inpatient Stay

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Information for inpatients

Whilst in our care we want the hospital stay for our patients to be as straightforward as possible.


We understand that the prospect of coming into hospital for treatment can cause anxiety for patients and their carers, families and friends.


Our Coming into Hospital booklet (*please see our updated uniform poster) is intended to cover the main general aspects of what patients can expect when they are coming in for an operation, treatment or procedure. Please note that the opening hours for the General Office are: 8.30 am to 4.30pm Monday to Friday.


We would like our patients and their families to feel they can ask our staff if they have any concerns or questions whilst in our care.


Patients coming into the RD&E for planned surgery can now view a film to explain what they can generally expect from pre-op assessment and throughout their hospital stay. View the Just Ask film


Let's get you home

If you are coming into hospital for planned surgery then please spend 5 minutes watching our new video - Let’s Get You Home – which explains how patients, families and carers should plan to go home from hospital as soon as they are ready. Your recovery will be speedier at home so please remember to talk to our staff as well as your family and carers on what support you need to get you home.



If you need a translation of this leaflet or any other hospital information in another language, or you would like us to arrange British Sign Language interpretation contact us on (01392) 402093.


We can give you this information in larger text. Please ask us on (01392) 402071.


For more information on our wards please see our wards webpage