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Patients & Visitors - Here to Help

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This area has been designed to provide information about getting help for patients, their carers and visitors. Links to the sections below are on the right.


Carers Information

Do you care for someone? Then this section is for you.


Feedback and comments

We want to know what you think about our services.



The RD&E has tools and support services available to help patients with a disability or specific requirements during their stay in hospital.


Friends and Family Test

Information on our Friends and Family test, one of the ways in which we ask for patients' opinions.


Learning Disability

The RD&E has a Learning Disability Liaison Service for advice or support


Access Support Card

Any patient or carer with a communication difficulty or disability can have the new Access Support Card. They will be able to show the bright yellow card to hospital reception staff on arrival for an appointment at the RD&E to indicate they will need extra support or assistance.


Bereavement Services

We provide sympathetic support and assistance to bereaved relatives and carers to help them through the procedures following the death of a patient at the hospital.



Find out more information on how to volunteer at the RD&E.