How to sign up to MY CARE


To sign up for MY CARE please read the information below.

Once you have received your activation code you can activate your account here: mycare.exe.nhs.uk/MYCARE/accesscheck.asp

Then you can access your MY CARE account via the MyChart App or webpage by clicking the links below:

Click here to download the MyChart app from Apple

Click here to download the MyChart app from Google

Click here to access the MY CARE Patient Portal webpage

If you are 16 years and over

If you are 16 years and over you can complete the self-sign-up form to request an activation code.

Click here to sign up: mycare.exe.nhs.uk/MYCARE/Signup

The MY CARE Helpdesk will call you (on the telephone number we hold on your medical record) to verify your request and send you the activation code. You can expect this call within five days of filling out the request form above.

If you have not heard from the MY CARE Helpdesk after five working days – please call us on 01392 404664.

If you are under the age of 16

It is possible for a 12-15 year old to hold their own MY CARE account. In order to sign up, you will need to request an activation code from your clinician/clinical team at your next appointment.

Please see the FAQs about MY CARE the Patient Portal.

If you would like proxy access for a child under the age of 16

Proxy access to a child’s record under the age of 16 can be given by the clinician / clinical team at the child’s next appointment.

Requests for proxy access via the self-sign-up form will not be actioned.

Please see the FAQs about MY CARE the Patient Portal.

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