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Who to contact if you have other questions

For urgent medical advice call 111 and in an emergency call 999.

If you have a clinical question, please contact a member of your clinical team or your GP, messages sent to the below email will not reach your clinical team.

For any MY CARE the Patient Portal queries not answered in the FAQs, please contact our Helpdesk on:

Email: rde-tr.mycarehelp@nhs.net

Telephone: 01392 404664, between 8.30am – 5pm.

Outside of these hours, please leave a message including your name and contact details.

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