“We’re here to help” - pharmacists available over the bank holiday

25 Aug 2021

If you’re feeling unwell this Bank Holiday weekend, remember your local pharmacist is on hand to help.

Many people are unaware of the wide range of services available from their local pharmacist and spend time waiting unnecessarily for a GP appointment, Minor Injuries Unit or even in busy hospital Emergency Departments.

Pharmacist Alison Hayes, who owns Cranbrook pharmacy in East Devon, said: “Why spend hours in an Emergency Department with a nasty insect bite or a skin rash when you can be seen in minutes by a pharmacist? We’re here to help for many minor conditions including urinary tract infections, sunburn and upset stomachs.

“By using your local pharmacist appropriately and leaving Emergency Departments for emergencies, you can do your bit to reduce pressure on health services.”

Local pharmacies can provide expert advice and a fast route to medication for minor ailments such as aches and pains, sore throat, colds, runny noses, earache and skin rashes.

Pharmacists can also access basic information about a patient’s health and medication if the patient gives them permission to view their Summary Health Record.

If the patient gives their consent, the majority of pharmacists can view their repeat medication online as well as acute medication issued in the last 12 months. This is particularly helpful if a patient runs out of medication.

To find your nearest pharmacy and check opening times, go online at www.nhs.uk or call the free helpline NHS 111.

Advice on common childhood illnesses can also be found on the HANDi paediatric app and parents from Devon are being urged to download the app to access quick and convenient advice. The app is available on Apple and Android. More information about the app is available on the Devon CCG website.

For more serious illness or injury, people can use NHS 111 online or by phone for advice – if you need to be seen in a Minor Injuries Unit or Emergency Department, 111 will arrange this directly for you.


This news release was produced by the NHS Devon CCG



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