Urgent community response team - hiring now!
13 Apr 2021
Zoe joined the urgent community response team 12 years ago as a support worker. She has since progressed through a number of different roles and now works as a vocational educational facilitator, supporting other urgent community response team members to take on more senior roles.
Zoe says: “Being a part of the urgent community response team means that no day - or even home visit - is ever the same. The type of care you provide is really varied – you might be taking bloods and changing dressings, checking patients have eaten, or providing end of life care – but everything you do makes such a difference to people’s lives. Sometimes, if people live alone, you’re the only person they’ll see all day – it’s such a rewarding job.
“You don’t need previous experience to join the team as a health care assistant, but I do think it’s important that you’re a naturally caring person. It’s the sort of role where you constantly develop new skills – you’re offered lots of training and because you work with lots of other teams, you get to learn about other roles within the NHS too. This means that career progression opportunities are really great.”
“I’ve gone full circle really – I started as a support worker helping patients, and now I help support workers who want to progress their own careers.”
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