Staff feedback puts RD&E above average in most aspects of survey

30 Mar 2022

The Royal Devon and Exeter NHS Foundation Trust (RD&E) has scored well in this year’s national NHS Staff Survey, scoring higher for nine of the 10 key themes compared to other Trusts.

All NHS organisations take part in the NHS Staff Survey, and staff are asked to share their views anonymously about their workplace and job satisfaction. It is an important indicator of how staff feel about working for their particular NHS trust.

Key findings from the survey this year:

  • The Trust scores higher than average on questions about a compassionate culture, with 78.4% reporting they would be happy with the standard of care provided by the RD&E if a friend or relative needed treatment (11.5% higher than average) and 65% reporting they would recommend their organisation as a place to work (6.6% higher than average).
  • The Trust scores higher than average on questions about inclusion, with 76.4% reporting that the people they work with are understanding and kind to one another (7.5% higher than average) and 77.7% reporting that the people they work with are polite and treat each other with respect (7.5% higher than average)
  • The Trust scores lower than average on questions about appraisals, with 69% reporting that they have had an appraisal, annual review, development review, or knowledge and skills framework development review (11.1% lower than average)
  • Overall, the scores for RD&E on questions about health and wellbeing remain positive, with 61.6% of staff reporting that their organisation takes positive action on health and wellbeing (5.2% higher than average).
  • 67.9% of staff report that they feel safe to speak up about anything that concerns them at the RD&E (7.2% higher than average).

Suzanne Tracey, Chief Executive Officer at the RD&E, said: “The health and wellbeing of our staff remains a top priority for our Trust, and in light of continuing extreme operational pressures, I am encouraged to see that our scores in this area are still positive. We know that more remains to be done and we are working to ensure that we are providing the support our colleagues need.

“The past two years have presented many challenges which our staff have met and continue to meet with determination, dedication and tenacity. I am so proud to witness the way that each and every one of them continues to show such incredible care and compassion to our patients, community and to each other.

“As we near the final stages of our integration with Northern Devon Healthcare NHS Trust, I will continue to listen and engage our staff team as their feedback is crucial in ensuring that we continue to develop and improve as a new organisation.

What happens next?

A detailed presentation on the survey results will be made to the Trust’s Staff Survey task and finish group, (which includes staff and trade union representatives and will also be presented to the Trust Board and heads of departments.

We will be looking closely at where our scores are worse compared to other trusts to identify areas for improvement and where we perform particularly well we will look to build upon our successes. A Trust-wide action plan will then be developed to capture and monitor progress.

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