Patient and visitor parking at RD&E Wonford site is now pay-on-exit

28 Jul 2021

The public ‘pay and display’ car parks at the Royal Devon and Exeter Hospital at Wonford are changing to a pay-on-exit system, meaning users only pay for the time they are actually in the car park. The car parks at Bowmoor House, Centre for Women’s Health, Stewart Smith House and Princess Elizabeth Orthopaedic Centre will “go live” on the 29 July as part of a phased implementation.

The new system uses Automated Number Plate Recognition (ANPR), which will capture vehicle registrations on entry. Users simply enter their registration at the car park terminal when they return to their cars at the end of their hospital visit, and pay for the time used. Payment can be made with cash, card or contactless, or via mobile phone app. Please note the payment machines do not give change.

Car registrations are recorded only for the purposes of car park charging, and are used in compliance with Data Protection laws.

Entitled to free parking?

If you are currently entitled to free parking at the hospital, this will continue to be the case.

Blue Badge Holders – simply take your Blue Badge to a reception desk on entering the hospital, and your vehicle registration will be registered for free parking. You will not need to do anything further on leaving the car park.

Volunteer drivers – will be able to register for a 12 month permit via the staff Parking Portal, but in the meantime, you can just check your vehicle registration number in at a reception desk.

Carers and parents with children in hospital overnight – register your vehicle at reception or at Bramble ward

Patients visiting on a regular basis for treatment i.e. Oncology, Haematology, Renal and Diabetes departments – When you attend your department reception as normal, please give the reception staff your vehicle registration number and vehicle details and they will add your vehicle to the exemption list.

We hope the new system will make parking more convenient and fairly priced for users, and thank you for your patience while we transfer over to the new system. Staff will be available on site at the car parks for the initial opening period to assist with any queries.

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