NHS urges people not to contact their GP practice about a coronavirus vaccination

1 Mar 2021

The NHS is urging people who have received a letter from the National Booking System not to contact their GP practice about a coronavirus vaccination.

Dr Alex Degan, a GP in Devon and Medical Director for Primary Care, said:

“Anyone who has received a letter from the National Booking System inviting them to book an appointment should use the website or 119 (free, 7am-11pm, seven days a week) to book an appointment.

“Please don’t contact your GP practice about a vaccination.

“Practices are reporting a significant number of calls which are preventing people who need medical help getting through to the practice.

“It also slows down the vaccination programme as it makes it harder to book appointments for people in priority groups.

“There are several locations for vaccination – appointments are regularly added so if there are not any available, keep checking the website for availability in coming weeks.”

GP practices are currently vaccinating people aged 65 and over, or those aged 16-64 with underlying health conditions.

Practices are not yet focusing their efforts on inviting people under 65 without underlying health issues for vaccination and are therefore asking people not to contact them about an appointment.

When practices move to vaccinate people under 65, they will contact them.

 

This news release was produced by NHS Devon CCG

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