Maternity services at the RD&E rated highly

17 Feb 2022

Maternity services at the Royal Devon and Exeter NHS Foundation Trust (RD&E) have been rated highly by local mums in the 2021 National Maternity Survey.

The Care Quality Commission (CQC) survey asked women about their experience of antenatal care, care during labour and birth, and postnatal care. Across the country, responses were received from more than 23,000 women who gave birth in February 2021 in services run by 122 NHS trusts.

196 mothers who were cared for by RD&E midwives gave their feedback on maternity services at the RD&E’s Wonford site and across the Trust’s community services. The Trust had a 66% response rate, which is above average.

The RDE was the tenth highest scoring Trust for overall positive results, and of the 35 categories, 33 were equal to or above the survey average.

The Trust scored 100% in the question that asked women if they were ‘spoken to in a way they could understand’ and 100% of new mums felt they were treated with dignity and respect during labour and birth.

Other areas which scored better than average included whether new mums felt their concerns were taken seriously during labour and birth and about being given enough information when making a decision about where to have their baby.

Zita Martinez Head of Midwifery at the RD&E said: The overall results for our maternity service are excellent. We are delighted to hear the views of the women and families who use our services and feel that this feedback reflects the hard work and dedication of our teams to provide safe, high quality care.

“This is especially valuable in light of the associated pressures on services and teams related to the Pandemic. This survey creates an ideal opportunity for us to gain valuable feedback which we use to help us make improvements and ensure our service is receptive to the experiences of women and their families locally.”

To see the RD&E results in more detail please visit the CQC website www.cqc.org.uk

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