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Arriving on NNU

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In order to make sure that you and your baby are safe and secure and getting the best possible care at all times we ask that you read, understand and follow the guidelines we have introduced regarding visiting your baby:


When you arrive on NNU

Attending if you are unwell


When you arrive on NNU

For the safety of your baby the neonatal unit is a secure area. This means that only parents and visitors are allowed into the unit.


Please do not bring food or hot drinks into the nursery.


To gain access you will need a security pass from the security desk. Only staff with a valid ID badge can enter the unit without using the intercom.


A member of staff at the neonatal unitTo use the intercom system press the buzzer on the right hand side of the main doors of the unit. You will be asked to identify yourself and the baby you are visiting.


Receptionists and clinical staff will answer the entry buzzer as soon as they can but if the unit is busy there may be some delay. This can be frustrating but please remember that but the buzzer system is in place for the safety of your baby.



Please remove your outdoor coat
Before entering the nurseries please remove your outdoor coat. There are coat hooks just inside the entrance of the neonatal unit where you can hang it.


The unit is unable to accept responsibility for lost or stolen personal effects so, please never leave any valuables unattended.


Please Wash your hands
There is a wash hand basin at the entrance to the neonatal unit. Please use this to wash your hands before entering the nurseries.


The best way to protect your baby from infection is to wash your hands!


Alcohol hand gel is located in all of the nurseries. All parents, visitors and staff are asked to apply 2 squirts of gel to their hands on entering and leaving the nurseries.

Each time you enter the nursery please remove your rings (except wedding band), bracelets and watch. Germs thrive in the microscopic scratches on jewellery and in the warm, dark areas under rings and watches. You will then need to roll up long sleeves and wash as far as your elbow.

Strict hand washing is vital for all staff, parents and visitors even if you are not going to touch anything or are just popping into the nursery for a moment. There are pictures above all sinks in the nurseries to guide you on the best way to wash your hands.

After washing you need to use the alcohol hand gel which is beside your baby's cot or incubator. Apply a large ‘squirt’ to your hands and rub them together until all the alcohol has dried. Use this gel every time you intend to put your hands in the incubator or you are about to handle your baby in his/her cot.


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Visiting times

Your presence and participation in the care of your baby is very important and we encourage you to be with them as much as is possible. If your partner is unable to visit then you can nominate another person to be your support.


Your baby's brothers and sisters can visit between 10am and 8pm.


Children, other than your baby's brothers and sisters, are not allowed to visit.

Handover times
Nursing handover times are 7.30am to 8am and 7.30pm to 8pm. At handover times the nursery is busy and vital information is being shared between staff.

A consultant at the neonatal wardWard rounds
Our consultants make their ward rounds at 9am in Intensive care and at about 11am in High dependency except Monday and Friday. We encourge parents to attend ward rounds so you can tell us how you feel your baby is progressing.

Other visitors
Although you are welcone to be with your baby 24 hours a day. We welcome your visitors for 5 minute visits to meet your baby and say hllo.

In circumstances when you are unable to visit special arrangements can be made (contact the unit to discuss this).

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If you are unwell

It is important for parents and family to visit their babies but infection poses a great risk to a premature or sick baby.


If you are a parent and feel unwell you must enquire from the nurse looking after your baby if it is safe for you to visit.


No other visitors can visit if they are unwell.

Infectious diseases - for example chickenpox, measles, mumps...
With these types of disease, a person can have the infection and infect others before they show any symptoms themselves. Therefore if parents (or other visitors) have come in contact with anyone who has an infectious disease, it is very important that you talk to your baby's doctor about the risks this poses to yourself and your baby.


The decision to allow visiting will depend upon individual circumstances.

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