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Inpatient Stay - Who Might You See

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You will see many different members of staff on the ward. If you’re not sure who they are please ask them. All staff should be wearing name badges. If you can’t see the badge, ask them to show it to you. Our staff will not be offended if you ask them to identify themselves.

 

Your Consultant

The doctor in charge of your medical care is called the consultant. They will discuss your condition with you and offer you the best available treatment. They will have a team of doctors and nurses working with them and a member of this team will see you every day.

If you want to know the name of your consultant please ask a member of the ward team. We are happy to be there with you when the consultant sees you.

 

Your Nurse

You will have a nurse who is responsible for your nursing care. They will also have help from the ward team. If you want to know your nurse’s name please ask any team member.

 

Matron

The matron manages the whole ward and is supported by the ward managers. Please ask them if you have concerns.

 

Senior Matron

Our senior matrons are senior nurses and each is in charge of a group of wards. Their job is to ensure that you receive high-quality care and that you are as comfortable as possible. They can help to solve a problem if the ward staff can’t.

 

Housekeeping Staff

Our housekeeping staff make sure your ward is clean and that you get your meals, drinks and refreshments. If you have any worries about these things please ask any member of the housekeeping staff.

 

Students

The RD&E is a teaching hospital so student doctors might accompany your doctor. We also have other staff in training including student nurses, physiotherapists, occupational therapists and so on.

Students improve their clinical skills by working under the supervision of experienced staff and by having direct contact with patients.

 

We might ask you to agree to be seen by a student doctor or other students and so help improve their clinical skills. Please be reassured that you can say no and this will not affect the care you receive.

 

Your doctor or a member of the clinical team might also ask you to take part in a clinical trial or research study. These are important for developing treatments for the future. Again, please be reassured that you can say no and this will not affect the care you receive.

 

If you have any concerns or questions please speak with your doctor or nurse. Students will not be making any decisions about your treatment.

 

Other Staff You Might See

Physiotherapists, pharmacists, occupational therapists, dietitians, care assistants, ward clerks, medical photographers