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This area has been designed to provide information about getting help for patients, their carers and visitors. Links to the section below are on the right.
Carers Information
Do you care for someone? Then this section is for you.
Complaints
How to make a complaint and our procedures for handling complaints.
Disability
The RD&E has tools and support services available to help patients with a disability or specific requirements during their stay in hospital.
Learning Disablility
The RD&E has a Learning Disability Liaison Nurse for advice or support
Access Support Card
Any patient or carer with a communication difficulty or disability can have the new Access Support Card. They will be able to show the bright yellow card to hospital reception staff on arrival for an appointment at the RD&E to indicate they will need extra support or assistance.
Health Information Centre (HIC)
In a friendly, relaxed and informal atmosphere our nursing and health promotion team can offer you up-to-date advice and information.
Patient Affairs
We provide sympathetic support and assistance to bereaved relatives and carers to help them through the procedures following the death of a patient at the hospital.
Introduction