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Carers Information

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At the RD&E we recognise the importance of a carers’ role.

Special car parking arrangements can be made for carers who are visiting long stay relatives at the discretion of the Car Parking Manager.

 

You will also find useful information held at the Patient Advice and Liaison Service located in the main entrance of our Wonford site, opening times 9.30am to 4.30pm or alternatively you can contact them by telephone on 01392 402093.

 

From 17th November 2015 there will be a weekly stand every Tuesday from 10am to 4pm in the Main Entrance of the hospital giving information to Carers and an opportunity for them to give us feedback. If you are a Carer please feel free to drop in during this time.
  
Below we have listed other websites that you may find useful:

 

Addiction Helper

Caring for someone Government information

Carers UK

Counselling Directory
Devon carers link
Department of Health

Exeter CVS
The Westbank League of Friends/

 

Devon Carers Link provides information, support and involvement for carers who either live in the Devon County Council area or are looking after someone living in the Devon County Council area. It is free to join.

Benefits of joining include:

We have staff based in Barnstaple, Exeter, Ottery, Tiverton, Totnes and Torquay.

 

To join or find out more call 08456 431 341 or visit www.devoncarerslink.org.uk

 

Carers may access free car parking instead of but not as well as the patient when their cared for is receiving treatment in any of the following departments:
Cancer Services, Haematology, Renal Dialysis, Paediatric Oncology, Special Baby Care Unit, Diabetes, admissions directly from the Emergency department and Disabled Badge Holders.  Please advise a member of staff of your car registration and they will ensure the Car Parking Department is aware of any specific arrangements. Any arrangements must be reviewed after 24 hours when car parking must be re-notified.

 

In addition to this list, free parking is given to parents and carers who are resident at the hospital as a result of their children being inpatients or who have individual requirements warranting special consideration. The Car Parking Management Team maintains the right to issue on-site permits to any vehicle user where there is evidence of exceptional circumstances.

 

If you have any questions or concerns relating to carers issues at the RD&E Hospital then please contact our PALS service by either emailing rde-tr.PALS@nhs.net  or telephone 01392 402093.